JAHW maintenance service
The product is free for one year, and the product is changed within three months. Fault parts are repaired and returned quickly within one week, and spare parts support is provided within 8 hours of emergency. In order to better ensure your rights and interests, special remind: do not disassemble yourself, or replace the internal parts. We will provide you with the maintenance service for the self - disassembled maintenance.
Non Hong Jia Wei company sales of products or product warranty, maintenance services are as follows:
First, after receiving the customer maintenance machine to the customer to understand the fault, in order to determine the cause of the failure, and do the initial maintenance costs.
Two, make a comprehensive inspection of the machine that the customer sent to repair, confirm the failure situation, provide the customer with the test report and accurate maintenance price, and repair after the confirmation of customer‘s quotation.
Three, the maintenance content includes the elimination of known faults, the maintenance and replacement of aging and damaged components, thorough cleaning and maintenance of the whole machine and so on.
Four. After the repair, the equipment is simulated and the load is tested. After completion, the customer is delivered, and the whole machine is tested by the customer.
Five, for 45KW and above power transmission equipment, we can provide door-to-door maintenance services according to user requirements. For customers around Shenzhen, we can provide door-to-door delivery service according to circumstances.
Maintenance time:
The standard maintenance time is about 3 working days (may be affected by the purchase cycle of special components).
Repair within 8 hours.
Customers in the field consider the journey time of the product as appropriate.
Warranty commitment:
The same fault is three months warranty for all the products we have repaired in our company.
Jia Hongwei maintenance service hotline: 0755-28916839 13640994287 Mr. Shaw